General

By accessing and using this website, you accept without limitation or qualification these terms and conditions (“Conditions”). These Conditions are governed by and to be interpreted according to the laws of Vietnam. You irrevocably and unconditionally submit to the non exclusive jurisdiction of the courts of Vietnam if any dispute arises between you and ZTRFM over your access to or use of this website.

Disclaimer of Liability

This website is provided by ZTRFM on an “as is” basis. To the maximum extent permitted by law ZTRFM disclaims all warranties, expressed or implied as to your access to or use of this website or as to the content of this website.

ZTRFM will not be liable for any damages of any kind arising from your use of this site, including, but not limited to direct, indirect, incidental and consequential damages. ZTRFM assumes no responsibility, and shall not be liable for, any damages resulting from viruses that may infect your computer equipment, other property damage, or consequential loss resulting from your access to or use of this website.

In particular, ZTRFM will accept no liability for damage to files or any associated computer hardware or software as a result of downloading any material from this site.

Accuracy

The information contained in this website could include technical inaccuracies or typographical errors. Changes are periodically made to this website to keep the information provided as accurate and relevant as possible.

ZTRFM will endeavour to maintain this website and provide the most up to date information available. However, ZTRFM provides no warranty or guarantee as to the completeness or accuracy or suitability of any information contained in this website.

Reproduction of Website Content

Elements of this website are protected by patents, trademarks, copyright and other laws and may not be copied, imitated or emulated. No logo, graphic, sound or image from any ZTRFM website may be copied or retransmitted unless expressly permitted by ZTRFM.
Copying or reproduction of any part of this website is prohibited.

Request For Supply of Goods

The Company shall accept orders from the Customer by any means the order is provided and shall invoice the Customer in writing once accepted. The Company may accept orders from the Customer or any person who the Company reasonably believes is an employee, officer or agent of the Customer without making further enquiry into that person authority to place orders. Any order from the Customer to the Company for the supply of Goods shall not be binding upon the Company until accepted by the Company.

Quotations

Any quotations provided by the Company remain open for acceptance for a period of 30 days from the date of quotation. After this time this quotation is voidable at the option of the Company which may in its absolute discretion determine this quotation and subsequently revise the price or any other of the conditions so quoted.

No quotation given by the Company to the Customer shall constitute an offer. Following receipt of the quotation, the Customer must place an order with the Company in respect of the quotation. Prices given in any quotation by the Company are applicable to that quotation only and will not apply in any other instance.

Installation

Where the Company agrees to install Goods at any premises (the “premises”) the following conditions shall apply: The Customer will provide reasonable access for the Company, its servants, agents and subcontractors to the premises during the period of installation as may be agreed by the parties to enable the Company to carry out its obligations. The Customer will also provide at its own expense, connection for electricity and any other similar services required by the Company for installation of the Goods.

The Company will be under no liability or responsibility for any loss, damage or expense howsoever incurred by the Customer as the result of: any failure or delay by the Company in performing any of its obligations under the contract due to any reason beyond the control of the Company; or any prohibitions or restrictions under any applicable statutes, bylaws or regulations.

Any existing defects discovered by the Company in the course of installation shall be the responsibility of the Customer and the Company shall be the sole judge in respect of determining what remedial action is required. The Company may terminate any contract if the remedial action is not completed or taken as instructed, and within the time specified, by the Company without prejudice to its existing rights. Any additional expense incurred by the Company will be the responsibility of the Customer.

Warranty

– Every and all part of the product are under ZTRFM warranty coverage (against any defects that may occur during production, assembly and/ or defective parts) within 12 or 24 months if any,from the date of loading. In the case, the repair will be free of charge.

– However, free repair and product exchange obligations will be annulled under the following conditions:

– If the product becomes faulty due to use contrary to the terms or conditions stated in the user guide.

– If the product has been repaired by unauthorized person.

– Use of the product by plugging into inappropriate voltages or with faulty electric installation without the prior knowledge of our authorized services.

– If the fault or damage to the product occurred during the transportation outside of the responsibility of ZTRFM

– The materials and equipment belong to the type of consumable materials such as belts, transmission chains, paint colors, decorative plating colors …

– When our product is damaged due to use with accessories or devices purchased from other firms or unauthorized service

– Those damages caused by natural disasters such as fire, lighting, flood, earthquake, etc…